Road awareness is crucial to our beliefs. We allow you to hear all the things you need to stay connected while still being able to remain aware of the road around you. One of the main advantages of Twiins is that the entire system disappears inside your helmet.  No clamped module hanging off the side of your helmet.  It's a challenge fitting all that technology into such a small package, and it leaves limited room for large speakers - a challenge that we're constantly working on improving. That said, we are not the product for everyone - and that’s OK! For instance, if you're running aftermarket exhaust and want to have a phone conversation while riding down the freeway at 65mph you're probably going to want to look at some other products out there. We’re more the “chat while cruisin’ around town, use navigation on your weekend ride, listen to your favorite riding music at a low volume to still hear what’s going on around you and talk to as many friends on (and off) your ride as you want” type of product.

 Ensuring you do have the best sound experience that still allows for this awareness factor though, can get a little confusing, so we’re going to break it down for you here based on set-up and the specific feature you’re using. Just a couple things to remember. Your specific helmet may enhance or decrease your sound experience depending on the type/style of helmet you have. Some helmets decrease wind noise while others can let a lot of wind in. This will have a factor that we cannot control. Additionally, the sound of your bike can have an effect as well. So what do ya say, let’s go over it!

 

SOUND FACTORS WHEN SETTING UP YOUR DEVICE:

When you're installing your Twiins device there are a few tips and tricks to balance comfort and enhance your sound experience.

SPEAKER POCKETS:

• Almost all motorcycle helmets now have sections in the EPS with areas molded for speakers to sit into. These areas allow the speaker to sit in the correct position, close to the rider's ear and comfortably tucked in the helmet. Your Twiins device comes with velcro to make sure the speaker stays positioned properly in these speaker pockets while taking the helmet on and off.

• *Note: Remember, you can charge your Twiins device while it's still installed in your helmet.

EXTRA PADDING:

• Some helmets have a speaker pocket sewn into the cheek pads.  This is the second best option if your helmet does not have EPS molded speaker pockets.

• Note: *If your helmet has speaker pockets molded into the EPS and also has speaker pockets sewn into the cheek pad we recommend placing your Twiins speakers into the EPS molded pocket using the supplied velcro instead of using the sewn in cheek pad speaker pocket.

ADDITIONAL FOAM:

• Your Twiins device comes with additional foam that can be placed on the speaker as a cushion between the speaker and your ear if there isn't padding between the speaker and your ear from the cheek pad and that foam is needed or prefered.

• Note: *Keep in mind that minimizing the amount of foam and padding between the speaker and your ear will improve the sound experience.  If you don't need the sewn in speaker pocket or material from the cheek pad covering the speaker and want more volume you might consider removing that material.

 

SOUND CONSIDERATIONS AFTER INSTALLATION OF YOUR DEVICE:

Great! Your Twiins device is all set-up in your helmet. A couple more things to consider before jumping on the road:

Main Volume Control:

• Your main volume control for your Twiins device comes from the volume control button on your phone. The volume on your phone controls the volume of your music, phone calls and navigation.  It does not control the volume of the rider-to-passenger intercom function (details on this below).
• Make sure to adjust your volume setting before you start riding to avoid being distracted while riding. Having a cell phone holder or mount on your motorcycle can also be helpful so you're not tempted to fumble around for your phone that's in your pocket while riding.

Intercom Volume (Smart Duo):

• After pairing your Twiins devices for intercom use, you can adjust the volume by briefly pressing the control button of the HF3.  It will then cycle through three levels: Low - Medium - High from which you can choose your volume.

Zello App (Group Talk):

• Within the Zello app, there's an audio setting section where you can turn off the automatic amplification and manually turn up the volume.

We hope this helps! Of course, if you still have any questions or concerns, we’re always here to support. Go ahead and reach out to support@twiinsusa.com and we’ll get you all sorted. We want you to stay connected as much as possible without compromising the awareness of the road around you. Happy riding!

Twiins USA